About Us

Red Helmet Technology is proud to be recognised as a company that offers friendly, supportive and an innovative work environment that fosters a collaborative relationship with our clients to deliver their community or event outcomes.

Our team are committed to making a genuine difference to people’s lives by enhancing the social capital of communities through innovative, tailored and user friendly technological solutions. We believe to prosper we, our clients and the communities we work within grow together.

Vision

To be the world’s leading provider of next generation emergency and event management software systems that acts as a key enabler to safer cities and enhances the social capital of communities.

Values

Community

As a for purpose organisation we share a community ethos that penetrates all aspects of our business, products and services and actively enhances the social capital of communities.

Creativity & Innovation

We strive to work with our customers to think out of the box by encouraging and fostering different ideas and tailored interactions that deliver a safer, enjoyable and smarter community.

Service Excellence

We deliver service excellence in whatever we do and work hard to exceed customer expectations and uphold ourselves to the highest ethical and professional standards.

Customer Experience

We believe in working collaboratively with our customers to deliver prompt and quality service that enhances the customer and user experience in a two-way operating environment that values feedback and incubates ideas for future growth and collective success.

Integrity

We are honest, act with integrity and stand behind our brand, products and services in an environment of mutual trust and satisfaction.

Meet The Team

We bring together a smooth blend of talented professionals dedicated to making each day as fun and rewarding as the first for us and our customers.

Graham Fountain
Executive Chair

Provides strategic oversight of the company’s governance, strategy and stakeholder management to ensure it delivers transformational change and service excellence to its clients in accordance with our vision and core values.

Tarron Newman
Managing Director / Founder

Provides strategic direction and day to day oversight of the company to ensure it delivers on client expectations and needs.

Thuy Nguyen
Executive Director Asia Pacific

Builds the company’s presence in the Asia Pacific region through proactive stakeholder engagement and strategic management oversight of our Asia Pacific offices and operations.

Clare Newman
Executive Director Projects

Leads the progression of our project excellence framework by developing and monitoring the delivery of high quality projects to our clients.

Madelaine Coles
Global Account Executive

Leads the delivery of high quality customer centric e-business strategies, solutions, tools and services to clients that enables them to achieve their digital and project outcomes. Leads our global customer care and sales teams.

Winni Do
Account Director

Supports the Global Account Executive to manage the overall company/client relationships and the monitoring of contract and compliance obligations. Plays a lead role within the Asia Pacific region with day to day interaction with our Asia Pacific offices and operations.

Radha Chawada
Product Lead

Manages the product and software development strategy and team to ensure it delivers on client’s expectations, functional requirements within the highest quality standards.